We understand that when creating bespoke tours and safaris for an international market, service levels must be on parity to those of the most demanding 1st world countries. Below are comments from recently travelled clients, references are available on request.
Danda - September 2010
We LOVED SA and thank you for finding such a great route for us to travel up to Kruger. We were really impressed with every place we stayed and were lucky enough to see the big 5 (including 3 different leopards!!) so it was just perfect.
It all seems far too long ago now but we are having fun looking at all the photos!!
Hope all well with you
Davidi – August 2010
I would like to emphasize my sincere appreciations to Ms. Kerry Wyatt for her grate assistant and support arranging our last visit to SA for the FIFA 2010 WC, it was remarkable and unforgettable visit.
My customers and I had a grate time, our visit was arranged well to the very last detail and more.
It is the second time we are working with her and for sure we will use her and SA365 services again when visiting SA.
She is definitely making the different between good and excellent.
Well done and thanks again!
Nick - July 2010
our trip was fantastic! truly life altering...
Everything you organized in Vic Falls was great. The fellow from UTC who did our transfers was very nice and helpful. Ilala Lodge was also very nice.
Thanks for your help!
Sharon C. and family - September 2010
Our holiday – where to start. First of all, everything went like clockwork. Everyone was there to meet us at the scheduled times and places, our names were on every list and it was just so stress free – amazing.
I can’t tell you how much we enjoyed ourselves and I’ll share some photos with you when I get them organized. I think there’s only about 3000 to go through!
Some of the highlights
Simbavati River Lodge was absolutely amazing. We actually saw all of the big 5 on our first day – WOW! Our guides were brilliant, the accommodation was fantastic and the setting was just gorgeous. This is probably the highlight of the holiday – we were just so spoilt for the amount of animals we saw and we couldn’t believe how close we got to them. We got to see a lioness and her cubs, and our guide even made a special effort on our final morning to check out some wild dogs before we left. Unbelievable.
The rafting experience at Victoria falls was incredible – although I suffered for the next four days unable to walk up or down stairs after tackling the climb out. That was harsh! We bought the DVD so we can relive ourselves all being thrown out of the raft (twice for Darren and myself).
The elephant safari was great and we bought our elephants footprints which I’ll frame and put up as a reminder of our holiday. You were right about Victoria Falls itself, not much there and lots of hassling on the streets to buy stuff, but we enjoyed our stay.
Chobe was very nice, although the safari drive was disappointing after being compared to the off road experience at Simbavati. The river cruise was good, but we hired a boat the following day with our own guide and I would highly recommend that as a much more worthwhile experience than the big boat. Watching the sunset on the big boat was nice, but the boat was packed and the close up experience on the small boat was inexpensive and thoroughly enjoyable.
Pom Pom – what an experience the small plane was. Flying low enough to see the wildlife and our pilot followed part of the Chobe river on the way home so we saw hundreds of zebra and elephants from the air. The camp itself was lovely and the mokoro experience was a bit nerve racking being in such a small boat, but wonderful to see things at such a different level. On our final game drive we even watched a leopard hunting (although unsuccessfully). Again, our guides were brilliant. Nothing ever seemed too much trouble and they really know their stuff!
Cape Town – what a beautiful city. We really enjoyed the peninsular tour, even though it was very windy on the Cape. We saw three southern right whales (another new experience for us all) and our guide was fantastic. On our free day we jumped on the red city bus and went up Table Mountain on the cable car. Even Darren, who was born and bred in Canberra and wouldn’t live anywhere else, said he could see himself living in Cape Town.
All in all the most fantastic holiday we’ve had and I’ll be recommending South Africa in particular as a place my friends should go. Of course I’ll be recommending you as a travel agent because you put together a wonderful package for us and I am just amazed at how everything came together so easily from my end. With all the air travel we did and the guided tours, to have everything happen as it should is almost unheard of. The people have been so incredibly friendly – particularly our guides. The only place I’d probably avoid in the future if I could would be Victoria Falls airport – very busy!!
So thank you for making our holiday such a wonderful experience. This is a dream come true for me and something none of us will ever forget. While I think this was our last big family holiday, I most definitely will be back and the Serengeti and the Masai Mara will most definitely be on the list. It may take a few years to get there, but I will be back.
Thank you again for such an amazing experience.
I’ll be in touch again and send you some photos.
Adrienne- August 2010
Just to let you know that Glenda and Carolyn had a splendid time in Kruger. They loved all the people on the tour and got along with everyone. They commented that the staff all seem to love their jobs so much which means their enthusiasm is real and contagious. (It even makes me want to go there!) They were well taken care of and despite a late start due to the bus getting lost and not being able to find the StayEasy hotel, they had a great time. The weather was not too chilly for them and they raved about the whole experience. They saw everything they wanted to. Thank you for all your hard work.
Ilene - July 2010
Well we have been back from our trip for three weeks now and it all seems like a distant memory.
I just wanted to thank you for setting up a fabulous trip for us. We all had a great time and the camps you chose for us were all fantastic and had a great variety of sights and animals. My friends and I are all very well travelled and have been around the world, including having taken quite a few safari’s and all of us thought this was one of our best trips ever. We also thoroughly enjoyed our time in South Africa and the guys had a blast at the World Cup games. Everyone in Botswana and South Africa treated us so well we can’t wait to return.
Thanks again and take care.
Wayne - August 2010
Thanks for your email.Karen and I had the best time on our African holiday,the Goddards also had a great holiday.I will give you some feedback re our trip and send you some great photos.I will try and do this on the weekend when I have more time.Thanks again Di for all your help and planning of our holiday.
I have just returned from my Eater vacation with my Family and would like to thank you for your professional organization of our recent trip to SA and Namibia.
Everything worked out well and it was one of my more memorable trips .
John and Gail - May 2010
We returned yesterday evening from our wonderful trip to Africa. Thank you very much for all your help and advice. All the hotels and lodges were first class and the people were so kind, friendly and helpful. I was a little apprehensive about all the connections on the last day but everything worked very smoothly and your suppliers coordinated with each other very well.
Please add us to your list of very satisfied customers.
John and Gail
Georgina & Roee - July 22
just wanted to write and say a massive thanks to you for organising our trip so well for our time in SA.
you really made our trip!!
thank you so much again, and all the best... georgina & roee :)
Yvonne and Simon - July 2010
Sorry to bother you but just wanted to say a huge thankyou for all you did to help us organise our holiday to South Africa. We had a fantastic time and can't praise you enough for everything you organised for us. We really appreciated it and wouldn't hesitate to recommend you to others.
Yvonne and Simon
Jill and Clifford - February 2011
I just wanted to tell you what a wonderful time we had in South Africa. Kirman's Camp was the highlight and my family was very very happy with the selection. The ranger and tracker we had were the best.
Rebecca said it was the best five days of her life/ We also loved the apartment in Capetown and visiting Rebecca in Stellenbosch was great. I can't tell you how happy we are with you company and all the personal touches.
Again, thank you so much for your professional service.
All the Best,
Pat Lucas - April 2011
Just want to thank you very much for all your work and follow through with our wonderful trip. We had a great time and I am going to highly recommend you and your company. Everything went very smoothly thanks to you.